Shipping Information
We want to get your order to you as quickly and efficiently as possible. This page outlines our shipping procedures and policies.
Processing Time
Please allow 1-2 business days for order processing before your shipment is dispatched. This time is for us to carefully prepare your items. You will receive a shipping confirmation email with tracking information once your order has left our facility.
Shipping Methods and Delivery Estimates
We ship orders via various reliable courier services. The following table shows estimated delivery times once your order has been shipped. These are time-in-transit estimates provided by the carriers and are not guaranteed. Delivery times may be affected by factors outside of our control, such as carrier delays or customs processing for international orders.
- Standard Shipping: 3-7 business days
- Express Shipping: 2-3 business days
- Next Day Delivery: 1 business day (Please note: Orders must be placed before the specified cutoff time to be eligible for next-day delivery. This service may not be available for all locations.)
Please note that we do not ship on weekends or public holidays.
Shipping Destinations
We are pleased to offer shipping to a wide range of international destinations. Shipping costs and delivery times will vary depending on the destination.
Shipping Costs
Shipping costs are calculated based on the total weight of your order and the delivery destination. The exact shipping cost will be displayed and charged to you during the checkout process before you finalize your purchase.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your package. You can use this tracking number on the courier’s website to follow the progress of your delivery.
Important Shipping Notes
- Please ensure your shipping address is entered correctly during checkout. We cannot be held responsible for orders shipped to an incorrect address provided by the customer.
- For international orders, please be aware that any customs duties, import taxes, or brokerage fees are the sole responsibility of the recipient. These charges are not included in the product price or shipping cost and are determined by the customs authorities of the destination country.
- While we provide estimated delivery times, actual delivery dates may vary depending on the carrier and destination. We appreciate your understanding in this matter.
If you have any questions regarding shipping that are not covered here, please visit our contact page on pilatesoutfits.com for further assistance.